A Quick Update on Remaining ETQW 1.4 Issues

March 27, 2008

Now that 1.4 has been released, let me bring you up to speed on the issues we’ve found so far and what we’re doing to address them.

Perhaps the most rampant problem was server crashing just a few minutes after going up. What happened there? Well, it turns out that the newly added Hot Servers feature is indirectly to blame: when more than 256 players queried the same server at the same time, it became unresponsive and disconnected everyone playing on it. The good news is that we’ve since isolated and fixed the underlying cause – a problem with server info requests – and have deployed a hotfix to our GSP partners. So far things are looking extremely good on that front and barring any further problems, the fix will very soon be released to the community at large.

We’re also aware that ranks are not being displayed and are currently testing a fix for this. Both that as well as any other necessary fixes will make it into a smaller update that we’re hoping to release in the coming weeks. We’ll continue to monitor the forums closely, so if you come across any other issues, please let us know there.